Privacy Policy

1. Introduction

PT MEC Akses Inovasi ("MECAI", "we", "us", or "our") respects your privacy and is committed to protecting personal information when you visit or use the MECAI platform at https://mecai.ai.

This Privacy Policy explains how information may be collected, used, processed, protected, and disclosed when you access our website, services, applications, and related digital products.

2. Scope of This Policy

This Privacy Policy applies to information processed through the MECAI website, authentication services, certification services, verification services, and other MECAI products or services that link to this Privacy Policy.

Certain MECAI services may still be under development or integration. Where a new service introduces additional data processing, the applicable information and privacy practices may be updated before that service becomes fully operational.

3. Information We May Collect

Depending on the MECAI service you use, we may process limited information such as:

• Account information, such as your name and email address.
• Authentication information provided through supported sign-in methods.
• Information necessary to provide certification, verification, or other requested services.
• Technical information necessary for website security, functionality, and performance.
• Information that you voluntarily provide when contacting MECAI.

MECAI does not require users to submit a CV or resume merely to access the public website or explore available information.

4. Free Interview Simulation

MECAI may provide a free interview simulation experience that can be accessed from the public landing page without requiring an account, subject to the availability and configuration of the service.

The interview simulation service is currently in progress and may be subject to technical changes during development and integration.

MECAI does not require users to upload a CV or resume in order to use the public interview simulation experience.

5. Voice and Audio Information

Certain MECAI features may use microphone or speech-recognition functionality when the user voluntarily enables such features.

MECAI is designed to minimize the collection and retention of voice information. MECAI does not intend to retain voice recordings from interview simulation sessions as part of its standard service operation.

Because certain voice and speech features are still under development and may rely on third-party technical services, specific processing may depend on the technology and service configuration used at the time. MECAI will update this policy if its actual data practices materially change.

6. How We Use Information

Information processed by MECAI may be used for purposes such as:

• Providing and operating MECAI services.
• Authentication and account management.
• Providing certification and verification services.
• Maintaining website security and preventing abuse.
• Responding to user inquiries and support requests.
• Improving the reliability and functionality of our services.
• Complying with applicable legal obligations.

7. AI and Machine Learning

MECAI may use artificial intelligence and machine-learning technologies as part of certain services and features.

MECAI does not intend to use users' personal information, voice recordings, or interview responses for training general artificial intelligence models unless this practice is expressly disclosed and permitted under the applicable terms and privacy notice.

AI-related features may involve third-party technology providers where necessary to operate a particular service. Where applicable, information processing will be subject to the relevant provider's terms, technical configuration, and privacy practices.

8. Authentication and Third-Party Services

MECAI may use trusted third-party service providers to support authentication, hosting, security, analytics, AI functionality, payment processing, communication, and other technical operations.

For example, authentication may be provided through services such as Google or other authentication providers supported by MECAI.

These providers may process information according to their own privacy policies and applicable contractual or legal obligations.

9. Data Security

MECAI takes reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should understand that no online service can provide an absolute guarantee of security.

10. Data Retention

MECAI retains information only for as long as reasonably necessary to provide the requested services, maintain legitimate business and security purposes, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Information that is no longer required may be deleted or securely disposed of in accordance with applicable practices and requirements.

11. Sharing of Information

MECAI does not sell users' personal information.

Information may be disclosed only when reasonably necessary to:

• Provide requested services.
• Work with trusted technical service providers.
• Protect the security and integrity of MECAI services.
• Prevent fraud, abuse, or unauthorized activity.
• Comply with applicable laws or valid legal requests.

12. Cookies and Similar Technologies

MECAI may use cookies, local storage, or similar technologies to support essential website functionality, authentication, preferences, security, and performance.

Where required by applicable law, MECAI will provide appropriate choices or information regarding non-essential cookies and similar technologies.

13. Children's Privacy

MECAI services are not intentionally designed to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to MECAI without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to access, correct, delete, restrict, or otherwise control certain processing of your information.

Requests may be submitted using the contact information provided below. MECAI may need to verify your identity before processing certain requests.

15. International Users

MECAI is intended to serve users in Indonesia and internationally. Depending on the technologies and service providers used, personal information may be processed in countries other than the country where you are located.

MECAI will take reasonable steps to handle personal information in accordance with applicable privacy and data-protection requirements.

16. Changes to This Privacy Policy

MECAI may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data practices.

The updated version will be published on this page with a revised "Last Updated" date.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy of your information, please contact MECAI at: